Trade Communication Study

Yousef Moterassed
Jul 20, 2021
3 min read

A. Logistic:

The role of human error in logistics are a major problem. Communicating various details about a consignment and its shipping specifications is a major part of the success of the business deal.

* Being clear about the costs each partner is liable to carry and freight insurance

* To achieve a clear understanding of the responsibilities of each party, there should be good communication between the importer, exporter, inspection officers, and various banks involved, customs authority in both countries, agents and insurers.

B: Financing and payment

Before entering in a contract with the other company, you have to make sure that the financing on your side is guaranteed.

The two businesses should communicate so that they will be aware of their exact obligations regarding payment, due dates for this payments, the manner in which funds will be forwarded etc. It is important to verify these details so that the financial risk regarding the deal can be minimized.

C: Marketing

A company should communicate with affiliates in other countries, get information from them and get to know their clients. The absence of communication in marketing had previously led to many business deals gone wrong and it is important to get to know the culture of prospecting clients before trying to sell something to them.

D: Be Concise

Just Practice Your Primary Talking Points. Walk through your key talking points repeatedly until you feel assured and comfortable with your ability to navigate through the subjects that matter most to leadership.

During the meeting, stay on subject, Unless specifically requested, don’t go into minute technical details.

Being concise, on subject, and goal-oriented sends signals to your organization’s leadership that you’re laser-focused on achieving what is important for the overall success of the company and have a solid understanding of what drives sales success.

Having a sales manager who takes initiative, actively listens, puts customers first, and communicates between departments effectively is an invaluable asset. (Tweeter)

E: Failures, and Strategies for Improvement

Were there shortcomings this month or quarter? Understand what the key issues were that lead to those shortcomings and develop a strategy — before your meeting with leadership — to address those issues head-on.

Were there great successes? Highlight specific areas of achievement and what made those achievements possible. From those successes, learn what tactics resulted in such outstanding performance and define a plan for how to apply those effective practices to areas of weakness your sales team may be experiencing.

F: Actively Listen and Take Action

It’s imperative that you take notes and ask questions if you don’t fully understand something.

Those in leadership roles know the price of communication failures and will likely welcome your desire to ensure you clearly understand their feedback.

*With the feedback and notes from the meeting, develop a plan to enact the feedback, suggestions, and directives set forth by leadership.

These directives will likely play a key role in your future conversations with leadership, and being prepared to answer them confidently is pivotal to your success.

Through your continual honing of interpersonal skills, over time, both your sales team and leadership will look to you as the bridge that makes communication between the two worlds easy and effective.

G: relationship between sales and executive

Always puts customers first, and communicates between departments effectively is an invaluable asset.

Conclusion:

As you implement your coaching plan, you will begin to see behavioral changes emerge.
Always have a plan for anything. Do not act and talk without a plan.
Always put costumers in first place
The most important thing to discuss in communications are logistics.
make sure that the financing on your side is guaranteed
Be concise in any meeting
Walk through your key point talking repeatedly
During the meetings stay on subject unless specially requested.
Do not go into technical details unless you're asked for.
Being concise, on subject and goal oriented will send signals for the other side that you are a laser-focused on achieving on what is important for you and your organization.
A commercial manager is actively listening, and put customers in the first place and communicate between departments effectively.
Find out what issue led to recent shortcomings and develop an strategy for it(Before any meeting with directors).
If you had successes, highlight achievement areas and try to act those strategies on weak points and issues as a plan.
Always take notes in any meeting and trading calls.
Always ask question if you fully didn't understand the subject of discussion.
After you wrote feedbacks and directives, develop a plan which is a key point for your future of leadership.